CONCERT FAQ’S
CHRIS ISAAK FAQ’s
Tickets
Prelude Picnic Packages
Enhance your concert experience with the Prelude Picnic Package (for two guests). This package includes:
- Access to VIP parking;
- A pre-Concert canapés and drinks function;
- 2 x concert tickets with arranged seating in the concert amphitheatre (note seating is located to the side of stage as there will be a dance area in front of stage); and
- A gourmet picnic hamper for two, inclusive of wine and prepared by Leeuwin Estate’s award winning chefs.
Child Tickets?
CHILDREN OVER THE AGE OF 12 MONTHS MUST HAVE A TICKET.
Please note under 18’s must be accompanied by a Parent or Guardian for admittance into the venue. Parents wishing to bring children must supervise them closely at all times. Please note, there are nearby water hazards.
I Purchased My Ticket On-Line, When Will I Receive My Tickets In the Post?
Tickets will be posted from October 2016. You will receive email notification once tickets have been shipped. Tickets usually arrive within 5 – 7 days of posting.
Are Concert Tickets Refundable?
No refunds. Leeuwin is an alfresco venue. The Engagement shall proceed “rain or shine”.
How much are tickets for the Bernard Fanning Concert?
General Admission Adult – $95 (including booking fee)
General Admission Child (1-15 years) – $30.00 (including booking fee)
Prelude Picnic Package (2 people) – $600.00 (including booking fee)
Where can I purchase tickets?
Tickets can be purchased online through the Ticketbooth website. Click here to purchase tickets.
I am having issues purchasing my tickets online
Please contact Ticketbooth Customer Service
Within Australia: 1300 762 344
Email: support@ticketbooth.com.au
Gates & Parking
What gate should I enter the Estate?
General Admission
Please enter the Estate from the gate printed on the reverse of your ticket
Prelude Picnic Patrons
Please enter the Estate from Redgate Road, Margaret River.
What time do gates open?
Gates open at 6.30pm.
Concert Times & Acts
What time does the concert start?
- Gates open at 6.30pm
- Support Act on stage at 6.50pm
- Bernard Fanning on stage 8.15pm – 9.45pm
*Performance times may vary slightly
What time does the concert finish?
Music in the Arena will conclude at approximately 9.45pm.
*Performance times may vary slightly
Where can I park?
On entering the Estate you will be directed to the car parking area, the rows of which will be marked with a letter of the alphabet. As you will be arriving by daylight but departing after dark, we suggest you take note of the letter of your row to make it easier to locate your vehicle when you wish to leave.
Shuttle Buses
Where can I purchase shuttle bus tickets?
Tickets can be purchased direct from South West Coach Lines. Please click here to purchase shuttle bus tickets.
Hampers
What Does The Leeuwin Estate Hamper Contain?
Our picnic hampers are prepared by Leeuwin Estate’s chefs at the winery. The hamper will come with food for two, a chilled bottle of Art Series Riesling, Siblings SBS or Prelude Vineyards Cabernet Merlot, water, cutlery, glasses and a tea towel; all you need just waiting to be collected on site!
Special dietary requirements
By request, we can provide Vegetarian and Gluten free hampers. This request must be made at the time of purchase. Due to the large number of hampers, unfortunately no other dietary requests can be catered for.
Venue Layout & Arena Seating
Venue Layout & Arena Seating
The grassed Concert arena is only a short walk from the car park. For seating on the lawn we suggest you bring a rug and/or cushion. If you wish to take a chair, please ensure it is low back and no more than a couple of inches from the ground.
A limited number of chairs will be provided for the elderly or those unable to sit on the lawn. These will be placed at the rear for the convenience of others. Please see the “People with Disabilities” FAQ for more information.
If you hold Prelude Picnic Package tickets, seating is provided on tiered terraces. Click here for Venue map.
Weather
What happens in the case of severe weather?
The safety of our patrons, staff and performers is of prime importance to us. In the event of extreme weather necessitating the delay or cancellation of the performance, updates will be made on the Leeuwin Estate website. Should it appear possible that the weather may deteriorate to this degree once you are on site, announcements for your safety will be made from the stage.
Am I allowed to bring an umbrella into the arena?
For the safety and viewing opportunity of all patrons, umbrellas are not allowed in the concert arena.
What happens if it rains on the concert day?
Leeuwin is an alfresco venue and in accordance with ticket conditions, the engagement shall proceed “rain or shine”. Should rain occur and you have not come prepared, our staff will be handing out complimentary plastic ponchos. Please do not bring umbrellas.
People with Disabilities
Concert seating
The best place for wheelchairs is in front of the stone wall at the rear of the lower seating area. Stackable chairs are also put here for those uncomfortable with sitting low to the ground. Any carers are, of course, welcome to use the stackable chairs. If you would like a chair reserved, please call the Leeuwin Estate Concert Office on (08) 9430 4099.
Disabled Parking
If you have an ACROD pass please enter the estate via the Main Gate at Stevens Road and you will be directed to park in row A. You must display your ACROD pass.
Toilets
There is a disabled toilet on the western end of the winery verandah and also a portable disabled toilet in the ‘overflow’ car park, between the paddock parking and the parking area for disabled guests. Both have flat access for wheelchairs.
Food & Drink
Can I take alcoholic beverages out of the venue?
It is a liquor licensing requirement that ALCOHOL IS NOT PERMITTED TO LEAVE THE SITE under any circumstances.
Can I bring alcohol to the concert?
Strictly NO BYO alcohol. Please appoint your skipper early if you plan to have a drink.
Can I bring my own food & drinks to the concert?
You are more than welcome to bring along your own food, water and soft drink, however we ask you respect our liquor licensing requirement to ensure drink container seals have not been broken upon entry. Strictly NO BYO alcohol please.
What food & drinks can be purchased at the concert
Wine, beer, soft drinks and light food will be available from stalls around the concert arena. These will be open before and after the concert. A special price will be made available on all Leeuwin wines. Please appoint your skipper early if you plan to have a drink.
General
Smoking
Leeuwin is a Non Smoking Venue
Accommodation
Leeuwin recommends the following websites for information about accommodation in the region:
http://www.margaretriver.com/accommodation
Can I bring a camera into the concert arena?
You are welcome to bring a camera, but please be mindful that photography and filming of the artists’ actual performance is not permitted.
Dress
Comfortable casual wear is in order. We suggest comfortable flat-heeled shoes and it would be wise to bring something warm to put on after dark when it gets cool. Margaret River nights are notoriously cool even following a warm day.